I Made a Mistake. What Should I Do?

If you realize that you made an error in a process, it’s important to take action to rectify the situation. Here are the steps you should follow:

• Contact Our Support Team: Reach out to our support team as soon as possible. They are here to assist you with any mistakes in your claim.

  Provide All Relevant Details: When contacting support, please include:

  • Your account information
  • A description of the mistake
  • Any specific details that may help in resolving the issue
• Include Screenshots If Possible: If you have a screenshot demonstrating the problem, please attach it. This visual aid can significantly help our team understand and address your issue more efficiently.
• Resubmission Guidance: After reviewing your situation, our support team will guide you on how to correct the mistake and, if necessary, how to resubmit your claim.

For assistance, please contact us at info@nuvoni.eu. Your communication will help ensure that your claim is corrected.