What steps can I take if my VAT claim is declined?

If your VAT claim is declined, it may be due to a variety of reasons. Below are the most common issues and their solutions:

• Invalid Invoice Format: The submitted document must be a valid invoice with the following mandatory details:
  • Full name of the purchaser (you or the mission)
  • Seller’s name and VAT number
  • Invoice date and number
  • Detailed description of goods or services provided
  • Total amount excluding VAT, VAT rate, and VAT amount
• Incorrect Address Provided: The invoice must contain either your personal address or the mission's address, as required for accurate verification.

Once corrected, you may resubmit the claim for processing.