How long does my reimbursement take?

At Nuvoni, we prioritize transparency in transactions and reimbursement processes, ensuring our customers know what to expect when submitting VAT refund claims.


Premium Plan: Quick Refunds with Benefits

For those seeking rapid reimbursement, our Premium Plan is the ideal choice.

Hereโ€™s what you can expect:


Example:

  • Reimbursement Timeline :
    • Retailer Refund: Approximately 3 months
    • Nuvoni Refund: 7 business days after receiving funds from the retailer
  • Total Waiting Time: Up to 99 days (3 months + 7 business days)

This plan charges a flat 2% fee on the total invoice amount, with no recurring subscription fees or hidden costs. You only pay when you submit a claim, making it a straightforward option for quick access to your refunds.

Standard Plan: Cost-Free Option

For customers who prefer a no-cost option, Nuvoni offers a Standard Plan:


Example:

  • Reimbursement Timeline:
    • Retailer Refund: Approximately 3 months
    • Nuvoni Refund: Up to 6 months after receiving funds from the retailer
  • Total Waiting Time: Up to 9 months (3 months + 6 months)

This plan is suitable for those who are not in a hurry and wish to avoid any fees altogether.


Conclusion

With both the Premium and Standard Plans, Nuvoni aims to provide a seamless experience for VAT refunds, regardless of the option you choose.

We are committed to transparency, helping you make informed decisions based on your needs. For more information about our services, please visit Nuvoni.

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