I have received a double payment.

In the event that you discover a double payment has been processed, it is important to take action to resolve the issue.

Here’s what you should do:

• Inform Our Support Team: Notify us if you notice a double payment.

• Contact Information: Please send an email detailing the issue to our support team at info@nuvoni.eu. Include relevant information such as:
  • Your full name
  • Claim reference number
  • Transaction dates and amounts

  • Any supporting documents, if available

    
    

Taking these steps will help facilitate a resolution to the matter and ensure that your account remains accurate.